You will click the "Booking" link, and you will be immediately taken to the booking site.
All wigs require 3 or more bundles UNLESS you have a small head 20"-21" circumference AND LENGTHS ARE UNDER 16". HEAD SIZES 22" CIRCUMFERENCE OR LARGER AND LENGTHS LONGER THAN 14" REQUIRES 3 BUNDLES*
Ultimately this decision depends on your prefeered look and style.
Wig Install includes a braid down, oil braids, cutting the excess lace, installation of wig, tips on maintenance, caring for your wig, washing, storage etc. takes place. Typical Install is 1hr & 45 minutes or less (1hr for lace closures)
We install lace closure, lace frontal, and full lace wigs with either Bold Hold Lace Cream (glue), Lace Grip (glue) or the Got2B method (semi-permanent).
Please Choose the Pick-up method during checkout so you will not be charged for shipping
Ready to wear wigs, also known as ready to ship units, are posted periodically. Always be on the lookout!
These units are shipped on the next business day after purchase.
If you’re located in Atlanta and would like it installed, please text 404-660-6614 a picture of purchase confirmation. You will then need to book your appointment for desired install date. Please Choose the Pick-up method during checkout so you will not be charged for shipping
IF YOU'RE SENDING HAIR TO THE HOUSE OF CHARM OR CHARMANT_LEI TO HAVE A WIG MADE, PLEASE SHIP TO:
YOU HAVE TWO WEEKS TO SEND IN THE HAIR, after two weeks you will be
refunded and must replace your order.
Please select this option if you are sending in hair from another vendor TO USE TO HAVE YOUR WIG MADE. Note that we do not mix hair, therefore you must send in all the same hair of your choice for a flawless look! You do not have to select any options for closures or lengths of bundles, please move forward to desired parting and styling.
Choose the type of closure or frontal needed for your wig in your desired length
Select your desired lengths for your bundles.
•Lace closure wigs require a lace closure, Lace frontal wigs (glue-less included) wigs require a frontal.
•Choose your desired parting for your wig
•This pre- made part is not permanent can be changed throughout the life of your wig.
•Baby hair?
Not your thing? No problem! Baby hair is very popular, but it is not mandatory.
The Style Silky Straight and Natural state is included in the base price. However, you must add the items to cart.
If you choose not to add styling options to your cart your wig will be silked straight or left in its natural state depending on hair type/texture. HOC will not Silk or straighten curly hair. All curly hair will be left in its natural state.
Any other styling options must be added to the cart.
*IF IT DOES NOT PRETAIN TO YOUR DESIRED WIG ORDER, PLEASE LEAVE BLANK*
Payments can be processed through PAYPAL, regular checkout, or SEZZLE
Regular checkout processing time can take up to 3 business days (Recommend PayPal for quicker processing time)
Sezzle allows you to pay with 4 easy payments
IF YOU DO NOT HAVE A PAYPAL ACCOUNT, scroll down, select the "Pay with Debit or Credit Option" to enter in your card information. View the picture below to see where the option is located.
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Turnaround time is 9 -15 business days for CUSTOM ORDERS, EXCLUDING weekends and holidays. Also keep in mind that orders are processed in the order they are received.
Processing begins when the unit is started on, not the day the order/hair has been received. Units are completed in the order they are received.
Turnaround time for READY TO WEAR UNITS is 2-5 business days, these units are shipped on the next business day
Recommend washing your unit 1-2 times each month or whenever when you feel that it is weighed down with product
With proper care, your custom unit can last to 2 years OR LONGER
Yes, we offer coloring services. Please email to add to order
This section is for WIG restoration only
Closure replacements, wig take down etc., you may choose more than 1 option to fulfill your order
Frontal Closure Wig is the process of turning your old frontal wig into a frontal closure wig. Price includes sending or using cut up wefts.
There are absolutely no refunds on custom wig orders. There is a 25% cancellation fee of your TOTAL ORDER for ALL cancelled wig orders after 24 hours. If you are unsatisfied with your wig after receiving it, we will try our best to accommodate it to your liking. NO REFUNDS or exchanges will be rendered so please, read the information above to ensure you are ordering the correct wig and making sure you understand the turnaround time.
By submitting your order, you are acknowledging that you have read and understood our refund and return policy.
*AFTER COMPLETION*
Shipping: $25 priority Shipping for all orders are 3-4 business days includes tracking, insurance, and adult signature required
International: $50 7-10 business days, includes tracking, insurance and adult signature required
In Store pick up is available locally only.
Sales tax is 6%
** PACKAGES may be delayed depending on your region due to COVID-19**
POLICIES
All hair must be shipped in, regardless of if you’re local or non-local (For Custom units Only)
MUST PROVIDE HEAD MEASUREMENTS- **Failure in providing accurate sizing is not our responsibility and there will be NO exchange or refund**
Orders are processed in the order they are received (Processing time 9-15 business days)
Order will be cancelled if the hair is NOT received within the given time frame and your hair will be shipped back. You will only receive 50% of your payment back
You MUST agree to ALL terms when purchasing a Ready to Ship Unit
Payments are due in FULL
Payments can be processed through PayPal or regular checkout. You DO NOT have to have a PayPal account to checkout. After selecting PayPal Checkout, select "Pay with Debit or Credit" to enter your card information
Regular checkout processing time can take up to 3 business days (Recommend PayPal for quicker processing time)
SHIPPING ADDRESS MUST MATCH BILLING ADDRESS. If not, your order will be canceled, and you will be refunded.
ALL SALES ARE FINAL!! NO REFUNDS OR RETURNS!!
After orders are shipped, we are NOT responsible for your package after it is received by the carrier
You have the option of STANDARD shipping (no signature required) or Signature confirmation (must sign for package)
